Frequently Asked Questions

Does Luminarias Limited carry liability insurance?

Yes, Luminarias Limited is insured.

How much will it cost us to have our decorations installed and taken down?

Each installation is customized to the property—so the customer can invest as much—or as little—as they want! Each proposal is presented with a number of options to choose from.

Do we rent the décor, lease it or do we own it?

All décor is included in the service package. With Luminarias Limited, you’ll never own old, worn-out décor again! Décor is automatically replaced when it needs to be - and you will have the flexibility to change displays from year to year.

Is there a labor warranty just in case the lights stop working or there is a problem?

Maintenance is included in the price. We will also conduct proactive service visits throughout the holiday season to make sure your decor looks like it did the day we installed it.

Is there a difference between your lights and the ones I can buy locally?

Absolutely! Our décor is manufactured to our specifications—longer-life bulbs and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty décor. You won’t find better quality anywhere!

Will we need to hire an electrician?

In most cases, no. But with larger installations, additional power sources may be required.

Do we need to be home for the installation?

Not for exterior installations. Our trained installation crews are efficient, and can complete an installation whether you are there or not.

Who do we contact for service should there be a problem?

You will be provided with contact information for a service representative. We also provide proactive service calls during the season.

How far in advance do we need to contact you to get a bid and have the work done?

Contact us as early as possible. The decorating season is short, and our schedules tend to fill up very quickly.

Can we determine the time that you take the decorations down?

Yes. A representative will work with you to schedule a takedown appointment that is convenient for you.

Have a question we didn't answer above?

Whether you choose to do business with us or not, we are here to answer any questions you have.